1. Using Pinsqr
These terms describe use of the Pinsqr website and QR services for restaurants and cafés. By using the service, you agree to these terms. If you use Pinsqr for a business, you must have authority to act for that business. Contact info@pinsqr.com with service questions.
2. Accounts and business responsibilities
Keep account credentials secure and provide accurate business information. You are responsible for activity performed through your account and for the menus, prices, availability, reward conditions and content you publish. Notify us if you suspect unauthorized access. Only connect business profiles and other services that you are authorized to manage.
3. Orders and rewards
Restaurants fulfill orders, prepare food, manage availability and handle order issues, cancellations and refunds. Sending an order through Pinsqr does not itself guarantee acceptance or fulfillment. Restaurant-specific conditions apply to rewards and redemption. Read those conditions before participating. Interactive examples on the homepage use sample data and do not create real orders, reviews or redeemable prizes.
4. Reviews and connected services
Feedback and reviews must reflect real experiences. Do not submit misleading content or misuse review and reward tools to manipulate ratings. Google and other connected services have their own terms and policies. Pinsqr does not guarantee review publication, Google API access, a particular rating or business results. You are responsible for reviewing replies and the settings you enable, including automated replies.
5. Acceptable use and content
Do not use Pinsqr for unlawful activity, harassment, impersonation, spam, unauthorized access or interference with the service. You retain rights in your content and give Pinsqr permission to process and display it as necessary to provide the features you use. You must have the rights and permissions needed to submit that content. Do not submit sensitive personal information in public reviews or free-text fields.
6. Plans, fees and cancellation
Any paid plan, add-on, renewal, payment, cancellation and refund conditions will be provided in the applicable offer or service agreement. Review them before purchase. Contact info@pinsqr.com for billing or cancellation questions. These website terms do not replace a separate written agreement with your business.
7. Availability and limitations
Features may change, be interrupted or depend on third-party services. We do not promise uninterrupted access, error-free operation or particular commercial outcomes. To the extent permitted by applicable law, Pinsqr is not responsible for indirect losses arising from service interruptions, third-party services or inaccurate content supplied by users. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.
8. Suspension and ending use
We may restrict access where necessary to address misuse, security incidents or legal requirements. You can stop using the service and request account assistance by email. Disconnect connected services before ending use where appropriate. Ending use does not reverse orders fulfilled, rewards redeemed or replies already published.
9. QR stands, menus and table visits
Use the QR code for the restaurant and table you are visiting. Menu availability, descriptions, prices, taxes and any additional charges are set by the restaurant. Check the order details before sending them and speak to restaurant staff about allergies, dietary requirements or preparation questions.
Where a table PIN, shared visit or location check is required, follow the displayed instructions and share visit access only with your dining group. Guests joining the same table visit may interact with its shared order. Do not use another table’s access details or place orders on behalf of others without permission.
10. Games, coupons and redemption
Games and rewards are available only where enabled by the participating restaurant. Eligibility, participation limits, available prizes and coupon expiry depend on the conditions displayed for that offer. A game result is not a promise of cash or a transferable benefit.
Keep your coupon code secure and present it to restaurant staff as instructed. Staff confirm redemption, and expired or already redeemed coupons may not be accepted. Do not create duplicate accounts, bypass participation limits, alter coupon information or attempt repeated redemption. Contact the restaurant about fulfillment of its reward and Pinsqr support about technical issues.
11. AI assistance and Google authorization
AI-generated review drafts and business replies are suggestions and may contain mistakes. Review them for accuracy, tone and personal information before use. Guest review text must reflect the guest’s own experience; a draft does not publish a Google review on its own.
Business users are responsible for obtaining authority to connect Google Business Profile, choosing the locations and features they use, and reviewing reply preferences. Where automatic replies are enabled, those settings authorize the configured processing and publication. Pause or disconnect the integration when that authorization should end. Google controls its own publication and moderation decisions.
12. Privacy, changes and contact
Our Privacy Policy explains information handling. We may update these terms as the service evolves; the revision date appears above. Questions about these terms can be sent to info@pinsqr.com.